Privacy Policy

VISION CLEANING SERVICE is committed to the security of your data, and of course, it’s no different on our website. We keep your information strictly confidential!

We use cookies and information from your browsing activity to create a profile of the audience visiting our site, allowing us to improve our services, products, and content, all in accordance with the General Data Protection Law (LGPD). Throughout this process, your information is kept in complete confidentiality.

What is the LGPD?

The General Data Protection Law (Law No. 13.709/2018) regulates the processing of personal data of customers and users by both public and private companies.

What are personal data?

Personal data refers to any information capable of identifying you and/or any individual. This includes not only information that directly identifies a person (such as name, surname, CPF, RG, CNH, Work Card, passport, and voter registration) but also data that, in combination with other information, makes a person identifiable. Data such as gender, age, phone number, and email, even if not immediately identifying someone, can make a person identifiable when combined with other data.

What is data processing?

This is the term used by the LGPD to summarize everything a company can do with personal data it has access to, such as collection, qualification, sharing, and deletion.

What are cookies?

Cookies are small text files sent to your browser, containing records of your behavior when accessing a website, but they do not store personal data or affect your device’s system. We use cookies, pixels, and other technologies to recognize your browser or device, learn more about your interests, provide essential services, enhance your browsing experience, prevent fraudulent activities, and improve your security during the purchasing process in our store.

Session Cookies

Session cookies are temporary and are used to remember you during your visit to the site. They expire when you close the browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website, as well as remember your site preferences, and they remain on your desktop or mobile device even after you close your browser or restart your device. We use these cookies to analyze user behavior and establish patterns to improve our website’s functionality for you and others who visit it. These cookies also allow us to offer targeted advertisements and measure the effectiveness of our site, as well as the functionality of such ads.

What are your rights?

You have the right to request information from VISION CLEANING SERVICE regarding the processing of your personal data, through the following requests:

I. Confirmation of the existence of personal data processing and access to the data; II. Correction of incomplete, inaccurate, or outdated data – it’s important that personal data is accurate and up-to-date, and it’s your responsibility to keep them correct and updated;

III. Anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data with the LGPD – you may request the blocking or deletion of your personal data, except in cases provided by law;

IV. Data portability to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing commercial and industrial secrets – data portability does not include data already anonymized by VISION CLEANING SERVICE

V. Information about the sharing of data with public and private entities; VI. Information about the possibility of not providing consent and the consequences of such refusal: VISION CLEANING SERVICE is available to transparently address any concerns regarding the processing of your personal data, including the potential impacts of not providing consent;

VII. Withdrawal of consent: you may withdraw your consent concerning processing activities that require it;

For any of the requests listed above, you should contact VISION CLEANING SERVICE through the contact information provided.

Changes to our privacy policy will be duly communicated in this space.

VISION CLEANING SERVICE guarantees that it only uses your personal data for addressing, payment, and order content processing purposes, and this data will never be disclosed under any circumstances. Your information will be encrypted using SSL (Secure Socket Layer) technology, meaning that only the store has access to your personal information, and no one else. When you enter your details and submit them, they are encrypted, making them unrecognizable while in transit over the internet, ensuring confidentiality. Below is a summary of our security certificates:

Security Certificates

SSL Certificate: The SSL digital certificate is the highest level of security and is mandatory for all websites that transmit data, such as e-commerce sites requesting sensitive customer information, like email and credit card details. This certificate can be verified by the green padlock in the navigation bar, which confirms that the site protects information sent by customers through data encryption, virtually eliminating the possibility of data interception. Secure sites are accessed via the HTTPS prefix, while sites accessed only via the HTTP prefix are not secure and do not encrypt information.